Treatments we offer

“I found that, with depression, one of the most important things you could realise is that you’re not alone”
Dwayne ‘The Rock’ Johnson

Mental health is a very personal experience, and unique to each individual.

There are a number of different forms of therapy, each of which are recommended by NICE guidelines for specific problems. To ensure that we are able to offer a variety of different suitable options, we have a large multi-disciplinary team of skilled professionals. We are able to offer short-term therapy in the form of:

Once we receive your referral; whether it is from your GP, another service, or yourself, you will be booked in for an appointment for an initial assessment.

What is an initial assessment?

An initial assessments is an opportunity to speak with a clinician, about the difficulties you are experiencing, to identify what support you would like and any goals you have for treatment.

As a short-term therapy service, we are unable to provide on-going support to help with multiple different problems. As a result, this assessment is often used to work with you collaboratively, to understand what you would like to prioritise. This initial assessment will be a space where you will be able to discuss what you are experiencing, and identify the most suitable treatment option, from those outlined above.

Usually this assessment will be over the telephone. However, if you have a preference, you can request to have a face-to-face assessment.

This conversation usually lasts 30 – 40 minutes and will include a number of specific questions, including questionnaires which we have to complete as an NHS service.

Following this initial assessment you will be placed on a waiting list or signposted/referred to another service, depending on what is most appropriate. Sometimes at the end of this assessment, the decision and information will be discussed further with a Supervisor before reaching a final decision with you.

In some cases, it will be suggested for you to have a ‘further assessment’. Quite often these further assessments happen face-to-face. This is just to make sure an informed and appropriate decision, for your care, is made collaboratively.

It can be common for an alternative service, other than our own, to be suggested as more appropriate for your specific needs. This will be discussed if necessary.

Appointment policies and procedures

Please be aware our service is open Monday to Friday, 9 to 5.30pm. Where possible we will try our best to accommodate your appointment time preferences, however, in line with NHS referral to treatment guidelines we have to offer you the first available appointment. Unfortunately if you decline more than 1 offered appointment you are not considered to be fit, willing and able to access treatment at this current time and therefore we have to discharge you.

During treatment, once you are engaging in therapy sessions, your commitment to regularly attending all of your appointments is necessary to ensure successful treatment. Our service policy is that:

  • You attend all of your appointments.
  • If you do not attend an appointment and you have not informed us in advance, you will be discharged from the service unless there are exceptional circumstances.
  • If you cancel an appointment with less than 24 hours’ notice, this will be counted as one of your treatment sessions as we will be unable to offer the time to another patient.
  • Two cancellations may result in your discharge from the service.
  • Regularly rearranging appointments may also result in your discharge from the service.