How to access our service

WE ARE CURRENTLY EXPERIENCING A HIGH DEMAND OF REFERRALS CAUSING US TO BREACH OUR WAITING TIMES TARGETS SET BY NHS ENGLAND.

AS A RESULT WE ARE NOT TAKING ON ANY NEW REFERRALS UNTIL 1ST NOVEMBER 2019.

PLEASE CONTACT ONE OF THE OTHER LOCAL PROVIDERS TO REFER YOURSELVES TO THEIR SERVICE:

FIND PSYCHOLOGICAL THERAPIES – https://www.nhs.uk/Service-Search/Psychological%20therapies%20(IAPT)/LocationSearch/10008

WE APOLOGISE FOR ANY INCONVENIENCE CAUSED.

Our service is available to access in the following ways:

GP Referral

You can access our service via your GP, who is able to refer you to our service, if this is considered suitable. Initially we would advise making an appointment to see your GP to discuss your current problem. Once your GP has decided that Primary Care Psychological Services, like UMCPT, would be a suitable option, to help you, they will refer you to our service.

When we receive your referral we will then contact you to make your first appointment, to carry out an initial assessment.

Self Referral

If you are over 17 years old and think you would benefit from this service, but do not wish to see your GP first, then you can contact us directly to self refer.

Call us on 01227 469338 and a member of our team will take your call, and guide you through what happens next.

Online Referral

Alternatively, please complete our online self referral form.

Prior to referring yourself, please be aware that We are unable to provide a crisis service.

If you feel at risk of harming yourself or others or are feeling suicidal, more immediate help is available outside of our service, by contacting the Crisis Support Team: 0300 222 0123 or your GP.

For more information about support in a crisis, if you are feeling unsafe, please click here.

If you believe that you do not need immediate crisis support, and would like to refer yourself online to access therapy with us, please click ‘here’. Once you have completed this, we will attempt to contact you within a week of you submitting your information (via email or telephone).


* Please note: Before self referring, we would recommend that patients who are already accessing Community Mental Health Teams (CMHT) or CRISIS see their GP first.

Your GP will be able to direct you to the most appropriate services as certain client groups sometimes fall outside of the remit of our service, primarily because short-term support is not suitable for everyone e.g. we are not able to offer treatment for individuals presenting with:

  • Personality disorders or psychosis
  • Bipolar disorder (unless stable and seeking support for other mental health difficulties such as anxiety)
  • Immediate risk of harm to themselves or others
  • Drug or alcohol dependence